FAQ
Frequently asked questions
Can't find your question? Ask me directly; I reply within one working day.
Is this therapy?
No. I work with healthy families on everyday questions: settling in, routines, behaviour, transitions and bilingual development. I do not diagnose or treat medical or psychological conditions. If something needs a clinician, I will say so and help you find one.
Which ages do you work with?
Families with children from birth to 16 years.
Do I need to speak German?
No. Everything happens in English. I also speak German, so I can help you make sense of letters from the Kita or school and prepare for conversations with staff.
Where do sessions take place?
At your home anywhere in Munich, or online by video call. Home visits outside the city are possible; travel costs €0.50 per km outside the city limits, there and back.
How does the free intro call work?
It is a 20-minute video call. You tell me what is going on, I tell you honestly whether and how I can help, and you decide afterwards. There is no obligation.
Can my employer pay?
Often, yes. Many relocation budgets and family-support programmes cover settling-in support. I can invoice your employer or relocation firm directly; just mention it when you get in touch.
My child has a diagnosis. Can we still work together?
Yes, as long as we both understand that the sessions are educational and not therapy. They complement, and never replace, the care your child receives from doctors and other specialists.
How do I pay, and what if I need to cancel?
You receive an invoice after booking and pay by bank transfer. You can move or cancel a session free of charge up to 48 hours before it starts. If your child is ill, we simply find a new date.